Sanofi Diabetes
YOU ARE HERE
iBGStar®
For U.S. Residents Only

Customer Service & Support

Thank you for visiting the iBGStar® customer service and support. On these pages you find FAQs and troubleshooting guides, as well as information to contact iBGStar customer support. You can also access a glossary of key terms and PDF versions of printed materials.

Contact Customer Support
Get customer service support by phone from our knowledgeable, friendly customer care representatives.

iBGStar FAQs
Read the most frequently asked questions (FAQs) about the iBGStar.

Troubleshooting
Have a problem with your iBGStar? Receiving an error message on your display? Check out the troubleshooting section to find an answer.

Warranty Terms
Read the terms of your iBGStar warranty.

Glossary
Find the meanings of some of the technical words and phrases related to the iBGStar and blood glucose monitoring.

Resources
Downloadable PDFs