The iBGStar® Blood Glucose Monitoring System is designed to assist
you in monitoring your blood sugar. The device and the application are easy-to-use,
but we know that questions may arise. Collected on these pages are frequently asked
questions (FAQs) about the iBGStar as well as related items.
If you are still unable to find a solution to your iBGStar question, check out Troubleshooting.
The meter and lancing device are for single patient use. Do not share them with
anyone including other family members. Do not use on multiple patients. All parts
of the kit are considered biohazardous and can potentially transmit infectious diseases,
even after you have performed cleaning and disinfection.
iBGStar is compatible with the iPhone 4S/5/5C/5S/6/6 Plus and iPod touch 5.
iBGStar is compatible with the iPhone 5/5C/5S/6/6 Plus or iPod touch 5 using an authentic Apple Lightning™ to 30-pin Adapter (sold separately). The use of non-Apple adapters with iBGStar has not been tested and is not recommended. To sync readings with an iPhone 5/5C/5S/6/6 Plus or iPod touch 5, begin by launching the iBGStar Diabetes Manager app.
Then attach the Lightning Adapter to the iPhone/iPod touch BEFORE connecting iBGStar to the adapter.
iBGStar Diabetes Manager app requires iOS 5, 6, 7 or 8. The app release 2.2.1 includes compatibility with Apple's iOS 8 and iDevices up to generation 6 including iPhone 6/6 Plus.
iPhone®, iPod touch® and Lightning™ are trademarks of Apple Inc.
iPhone, iPod touch and adapter are sold separately.